Privacy Policy

1. Introduction

Present Heart Living (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website (presentheartliving.co.uk) and our services.

2. Information We Collect

We may collect the following personal information:

• Name and contact details (email address, phone number)
• Information provided through our contact form
• Class booking and attendance information
• Payment information (processed securely via third-party providers)
• Website usage data through cookies and analytics tools
• Health-related information relevant to your yoga practice (provided voluntarily)

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide the services you have requested
• Manage class bookings and attendance
• Send information about classes, retreats and events (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases: your consent, the performance of a contract with you, our legitimate business interests, and compliance with legal obligations.

5. Data Sharing

We do not sell, rent or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, processing payments or delivering our services. All third-party providers are required to maintain the confidentiality and security of your data.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Booking records may be retained for up to six years for legal and accounting purposes.

8. Your Rights

Under data protection legislation, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the details below.

9. Cookies

Our website uses cookies to improve your browsing experience and to help us understand how visitors use our site. For more information, please see our Cookie Policy.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.